Bubbleze Cleaning ("Bubbleze," "we," "us," or "our") is a family-owned cleaning business serving Stockton, Lodi, Acampo, Elk Grove, Farmington, and the surrounding area. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or contacting us, you agree to this policy.
Information We Collect
Information you give us. When you fill out our quote form, call, text, or email us, we may collect your name, phone number, email address, service address, details about the cleaning you need, and your consent to be contacted.
Payment information. If you pay online by card, your payment is processed securely by Stripe. We do not collect or store your full card number on our website or servers. We may keep a record that a payment was made (date, amount, and a description).
Information collected automatically. Like most websites, our site may receive basic technical information such as your browser type, device, and general location, used only to keep the site working and secure.
How We Use Your Information
- To provide, schedule, and complete the cleaning services you request.
- To respond to your questions and contact you about your request and your services.
- To send quotes, confirmations, reminders, and follow-ups.
- To process payments and keep records of services provided.
- To improve our services and comply with our legal obligations.
How We Communicate With You & Your Consent
When you contact us or submit our form, you agree that Bubbleze Cleaning may contact you by email, text message, or phone call about your request and your services. Message and data rates may apply to texts. Message frequency varies.
You can opt out at any time: reply STOP to any text message, ask us to stop calling, or ask to be removed from emails. Opting out of marketing messages will not stop service-related messages needed to complete a job you have booked.
Payments & Stripe
Online card payments are handled by Stripe, a third-party payment processor. Stripe's handling of your information is governed by its own privacy policy, available at stripe.com/privacy. We also accept Zelle, cash, and check.
How We Share Information
We do not sell your personal information. We share information only with trusted service providers who help us run our business (for example, Stripe for payments and our email/scheduling tools), and only as needed to provide our services. We may also disclose information if required by law or to protect our rights, safety, or property.
Cookies & Analytics
Our website uses only the basic functionality needed to operate. We do not use your information for third-party advertising. If we add analytics in the future to understand how the site is used, we will update this policy.
Data Security
We take reasonable steps to protect your information. Card payments are encrypted and handled by Stripe. No method of transmission over the internet is 100% secure, but we work to keep your information safe.
Children's Privacy
Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Your California Privacy Rights
If you are a California resident, you may have the right to request access to the personal information we hold about you, request that we correct or delete it, and to not be discriminated against for exercising these rights. We do not sell personal information. To make a request, contact us using the details below and we will respond as required by California law.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective" date above shows when it was last updated. Continued use of our services after changes means you accept the updated policy.
Contact Us
Bubbleze Cleaning
Stockton, California
Email: Hello@bubblezed.com
Phone/Text: (408) 561-0157